Frequently Asked Questions
Please read our FAQ before sending us a message.
Free Shipping to U.S. International Shipping fees vary.International buyers pay any customs & duties that may apply.Please verify such fees prior to purchase.
All orders are shipped from our New York store. Depending on your location, most orders in US are expected to be delivered within a week.
Scheduled pick up from our store is also available.
Please read our PRIVACY POLICY page newpagodaspecialty.com/privacy-policy
You will receive an order confirmation via e-mail shortly after you placed an online order. Order will be processed promptly and the package will be shipped within 1-2 business days.
Yes. You will receive your invoice via e-mail when your order is sent out to you.